I want you to have as much enjoyment from my beads and jewellery as I had in making them. If you are not completely happy with your purchase, then you may return it, for any reason, within fourteen (14) days of receiving your order. I’d appreciate an email or convo letting me know that you are returning the goods. I can exchange the item but you will have to pay for all extra shipping costs incurred. If you prefer, I will refund your money, less shipping costs.
I’m sorry, but I cannot accept returns for items that you have asked me to make for you or that I have substantially altered for you.